Not-At-Fault Accident Management

    Replacement Vehicle

    A comparable car to keep you moving while yours is off the road, at no out-of-pocket cost when you're not at fault. Eligibility conditions apply.

    Comparable replacement vehicleNo out-of-pocket cost*One point of contact
    Call 0481 797 861
    About This Service

    Replacement Vehicle in Melbourne

    When the accident wasn't your fault, we arrange a comparable replacement vehicle so you can keep moving while yours is off the road. We handle it from our base in Brighton, helping drivers across Melbourne's south-eastern suburbs. You deal with one point of contact, and we look to recover the cost from the at-fault driver or their insurer so there's no out-of-pocket cost to you. If you need an accident replacement car in Melbourne's south-east, we'll line one up and manage the rest. Eligibility conditions apply.

    A comparable car, not a courtesy runabout

    We aim to arrange a replacement vehicle comparable to your own so your day isn't disrupted while your car is being repaired. One point of contact handles it from start to finish.

    Replacement Vehicle — not-at-fault accident management by YBV Group in Brighton
    The Brief

    The problem and our approach

    Common Problems We Solve

    The problem

    After a not-at-fault accident you can be left without a car and no clear way to get one, while insurers and repairers point you in circles. Getting to work, the school run and daily life all stall while you wait.

    How We Fix It

    How we approach it

    We arrange a comparable replacement vehicle from our base in Brighton and look to recover the cost from the at-fault driver or their insurer, so you keep moving with one point of contact handling it for you.

    Key Advantages

    Why drivers choose Replacement Vehicle

    01

    A comparable replacement vehicle while yours is off the road

    02

    No out-of-pocket cost when you're not at fault

    03

    One point of contact from our base in Brighton

    04

    Available to drivers across Melbourne's south-eastern suburbs

    Our Process

    How it works

    From the first phone call through to your car being back, you deal with one point of contact at every stage.

    01

    Tell us

    Tell us about the accident and the other driver's details.

    02

    We arrange

    We arrange a comparable replacement vehicle so you can keep moving.

    03

    Repairs managed

    We manage your panel beating and repairs while you use the replacement car.

    04

    We recover

    We look to recover the costs from the at-fault driver or their insurer.

    05

    You get on with it

    You deal with one point of contact until your car is back and costs are settled.

    Who This Is For

    Who This Suits

    Drivers who've had an accident that wasn't their fault and need to keep moving
    Anyone whose car can't be driven after a not-at-fault accident
    People who'd rather one point of contact handle it than chase insurers themselves
    Maintenance & Compliance

    Looking after it

    Keep the replacement vehicle in the condition it was provided to you.
    Let us know straight away if there are any issues with the replacement car.
    Stay in touch with your one point of contact until your own car is back.
    Frequently Asked Questions

    Questions and Answers

    Straight answers about replacement vehicle from YBV Group, based in Brighton.

    Prefer to talk? Call 0481 797 861

    YBV