If the accident wasn't your fault, you generally shouldn't be left without a car while yours is off the road. A comparable replacement vehicle keeps you moving — to work, to the shops, to the school run — and YBV Group arranges it for you. Eligibility conditions apply.
A replacement vehicle is a car loaned to you while yours is being repaired or replaced after an accident. When you're not at fault, the cost is generally recovered from the at-fault driver or their insurer, so you're not left out of pocket for something that wasn't your doing.
The aim is a comparable car — something that lets you keep doing what you normally do. If you drive a small hatch to commute, you don't need a luxury SUV; you need a reliable car that gets you where you're going.
Replacement vehicles are arranged for drivers involved in accidents that weren't their fault. Each case is assessed on its own circumstances, which is why we check your eligibility before we start. If you're not sure whether you qualify, the quickest way to find out is to fill in our contact page form or call us.
You don't have to wait for the at-fault driver's insurer to agree before you can keep moving. YBV Group arranges the replacement vehicle and then handles the recovery of the cost from the at-fault side.
You keep the replacement vehicle while your car is off the road — typically until your repairs are finished or your car is written off and sorted out. The length depends on the extent of the damage and how the repairs progress. Our guide on how long you can keep a replacement car explains this in more detail.
We manage your panel beating and smash repairs from start to finish and keep you updated, so you know roughly when your car will be ready and when the replacement vehicle will be returned.
When you're not at fault, the cost of the replacement vehicle is recovered from the at-fault driver or their insurer, so there's no out-of-pocket cost to you for the car itself. Eligibility conditions apply, and we'll explain exactly how it works for your situation before anything starts.
There are usually some practical responsibilities while you have the car — looking after it, returning it in reasonable condition, and letting us know if anything changes. We'll walk you through all of that.
You don't have to find the replacement vehicle yourself or deal with the at-fault insurer to set it up. Tell us about the accident, we check your eligibility, and we arrange a comparable car for you. While you're driving it, we're managing your repairs and recovering your costs in the background.
You deal with one point of contact the whole way through. We're based in Brighton and help drivers across Melbourne's south-eastern suburbs, including nearby Hampton and Bentleigh.
If the accident wasn't your fault, a comparable replacement vehicle keeps you moving while yours is off the road, and YBV Group arranges it for you — along with your repairs and cost recovery. Check your eligibility on our contact page or call 0481 797 861. This article is general information only and isn't legal or insurance advice. Eligibility conditions apply.
We'll arrange your replacement vehicle, manage your repairs and recover your costs from the at-fault driver. Serving Melbourne's south-eastern suburbs from Brighton. Eligibility conditions apply.
