One of the first questions drivers ask is how long they can keep the replacement car. The short answer is: while your car is off the road. The longer answer depends on how long your repairs take, and that's something YBV Group manages and keeps you updated on.
You keep the replacement vehicle for as long as your own car is being repaired or sorted out after the accident. The point is to keep you moving, so the replacement car stays with you until your car is back on the road — or, if it's written off, until that's been resolved.
There isn't a fixed number of days that applies to everyone. It depends on the damage, the parts needed, and how the repairs progress. We manage the repairs and keep you in the loop so you always have a sense of the timeframe.
None of this is something you have to chase. YBV Group manages your panel beating and smash repairs from start to finish and gives you updates along the way, so you know how things are tracking and roughly when your car will be ready.
When your car is repaired and ready to collect, you return the replacement vehicle. We'll let you know in advance so you can plan the handover. The aim is a smooth swap — your car back, the replacement car returned, and you back to normal.
If your car is written off rather than repaired, the replacement vehicle stays with you while that's being sorted out, and we'll talk you through what happens next.
Sometimes repairs take longer than first hoped — parts can be delayed, or more damage can be found once the car is in the shop. If that happens, you keep the replacement vehicle for the extra time. You don't get left without a car because the repairs ran over.
We keep you updated if the timeframe changes, so you're not left wondering. That's part of dealing with one point of contact instead of chasing a repairer yourself.
While the replacement vehicle is with you, you look after it as you would your own — drive it sensibly, keep it reasonably clean, and let us know if anything goes wrong. You return it in reasonable condition when your car is ready. We'll explain all of this clearly before you take the car.
You keep a replacement vehicle while your car is off the road, and YBV Group manages the repairs and keeps you updated on the timing so there are no surprises. If you've had a not-at-fault accident, check your eligibility on our contact page or call 0481 797 861. This article is general information only and isn't legal or insurance advice. Eligibility conditions apply.
We'll arrange your replacement vehicle, manage your repairs and recover your costs from the at-fault driver. Serving Melbourne's south-eastern suburbs from Brighton. Eligibility conditions apply.
