One of the most draining parts of an accident can be dealing with the insurance companies — the phone calls, the back-and-forth, the waiting. After a not-at-fault accident, you don't have to do it yourself. YBV Group becomes your one point of contact for the whole process.
After an accident, you can end up talking to your insurer, the other driver's insurer, a repairer and maybe a replacement vehicle provider — all separately, all wanting different information, often with long waits in between. It's a lot to manage on top of everything else going on in your life.
It's also easy to feel pressured into accepting an outcome that isn't in your best interest, simply to make the calls stop. That's exactly the situation YBV Group is set up to take off your plate.
We handle the whole process after a not-at-fault accident. That means arranging your comparable replacement vehicle, managing your panel beating and smash repairs, and recovering your costs from the at-fault driver or their insurer. The chasing, the follow-ups, the negotiations — that's our job, not yours.
If the other driver isn't insured or won't pay, we chase the at-fault driver directly for what you're owed. Read our guide on what happens if the at-fault driver isn't insured for more on that.
The thing that makes this simpler is having one point of contact. Instead of juggling calls with multiple parties, you deal with YBV Group, and we deal with everyone else. You tell us about the accident, we check your eligibility, and we take it from there — keeping you updated as things progress.
If you have a question, you ask us. If something needs following up, we do it. You're not left working your way through a web of insurers and repairers on your own.
You can still choose to involve your own insurer if you want to, and we can work alongside that. Some drivers prefer to keep their insurer in the loop; others prefer to let us recover their costs directly and avoid a claim on their own policy. There's no single right answer, and we can talk you through the options for your situation.
Either way, the aim is the same: you're not left out of pocket for an accident that wasn't your fault. Eligibility conditions apply.
Your part is straightforward: collect the details and photos at the scene, and hand them over to us. Our guide on what details to get from the other driver covers what to collect. From there, we take over and keep you informed.
We're based in Brighton and help drivers across Melbourne's south-eastern suburbs. If you're tired of dealing with the insurers yourself after an accident that wasn't your fault, get in touch.
After a not-at-fault accident, you don't have to deal with the insurance companies yourself. YBV Group arranges your replacement vehicle, manages your repairs, and recovers your costs — all through one point of contact. Check your eligibility on our contact page or call 0481 797 861. This article is general information only and isn't legal or insurance advice. Eligibility conditions apply.
We'll arrange your replacement vehicle, manage your repairs and recover your costs from the at-fault driver. Serving Melbourne's south-eastern suburbs from Brighton. Eligibility conditions apply.
