If your car isn't safe to drive after an accident, it adds a layer of stress — how do you get around, and what happens to your car? The good news is that this is a situation YBV Group handles regularly. Here's what happens when your car can't be driven after a not-at-fault accident.
If your car has visible damage to the lights, steering, wheels or structure, or if it's leaking fluid, don't drive it. A car that isn't roadworthy is a risk to you and everyone else. It's better to leave it where it is and arrange to have it moved properly.
If you're not sure whether it's safe to drive, treat it as if it isn't. Our guide on what to do after a car accident that wasn't your fault covers the first steps at the scene.
A car that can't be driven needs to be towed. If the accident is serious or the road is blocked, the police or emergency services may arrange this. Otherwise, a tow truck can take your car to a repairer or holding yard.
When you work with YBV Group, we help coordinate getting your car to where it needs to be for repairs, so you're not figuring out towing on your own. The cost of towing can form part of the costs we recover from the at-fault driver.
Not being able to drive your car is exactly when a replacement vehicle matters most. YBV Group arranges a comparable replacement car so you can keep getting to work, the shops and the school run while yours is off the road. When you're not at fault, the cost is generally recovered from the at-fault driver or their insurer.
You don't have to wait for your car to be assessed or for the at-fault insurer to respond before you can keep moving. Read our guide on whether you can get a replacement car if the accident wasn't your fault for more.
Once your car is at the repairer, the assessment and repairs begin. YBV Group manages your panel beating and smash repairs from start to finish and keeps you updated, so you know how the work is progressing and roughly when your car will be back.
You keep the replacement vehicle while the repairs are being done. When your car is ready, you return the replacement car and pick yours up — a smooth swap back to normal.
If the damage is too severe, your car may be written off rather than repaired. That's a different process, but it doesn't leave you stranded — you keep the replacement vehicle while it's being resolved, and we recover your costs from the at-fault driver. We'll talk you through what happens next.
The thing that makes all of this simpler is having one point of contact. Instead of dealing with a tow operator, a repairer and an insurer separately, you deal with YBV Group. We arrange your replacement vehicle, manage your repairs, and recover your costs — all from our base in Brighton, serving drivers across Melbourne's south-eastern suburbs.
If your car can't be driven after a not-at-fault accident, don't risk driving it — YBV Group helps with towing, arranges your replacement vehicle, and manages your repairs, all through one point of contact. Check your eligibility on our contact page or call 0481 797 861. This article is general information only and isn't legal or insurance advice. Eligibility conditions apply.
We'll arrange your replacement vehicle, manage your repairs and recover your costs from the at-fault driver. Serving Melbourne's south-eastern suburbs from Brighton. Eligibility conditions apply.
