
What to Do After a Car Accident That Wasn't Your Fault
A calm, step-by-step guide for drivers in Melbourne's south-eastern suburbs: what to do at the scene, what details to collect, and how YBV Group can take over the rest.

It's a common worry: the other driver caused the accident, but they're not insured — or their insurer is dragging its feet. The good news is that an uninsured at-fault driver doesn't mean you're left to wear the cost. YBV Group chases the at-fault driver directly for what you're owed.
When the at-fault driver has no insurance, the cost of your repairs and replacement vehicle can still be recovered — it just comes from the driver themselves rather than an insurer. The fact that they're uninsured changes who pays, not whether they're responsible.
YBV Group handles this side of things for you. We pursue the at-fault driver for what you're owed, so you're not left trying to chase someone yourself or wearing the cost of an accident that wasn't your fault.
Some at-fault drivers won't pay willingly, whether they're insured or not. They might ignore messages, dispute the cost, or simply refuse. That's frustrating, but it's exactly the situation we're set up to handle.
We chase the at-fault driver for what you're owed, including when they won't pay. The process is managed on your behalf, and you deal with one point of contact throughout rather than negotiating with the other driver directly.
If you have comprehensive insurance, you can choose to go through your own insurer, who may then recover the cost from the at-fault driver. Some drivers prefer not to, to avoid affecting their no-claim status or paying an excess. Whether you go through your insurer or let us recover your costs directly is up to you, and we can talk you through the options.
Either way, the aim is the same: you're not left out of pocket for an accident that wasn't your fault. Eligibility conditions apply.
The details you collect at the scene make a real difference here. The other driver's name, phone number, address and registration number are what we use to pursue them. Photos of the damage and the scene help establish what happened. Our guide on what details to get from the other driver covers the full list.
If the other driver drove off without giving details, don't give up — read our guide on what to do after a hit and run. A partial number plate and a description can still be enough to start.
While we're recovering your costs, we're also arranging your replacement vehicle and managing your repairs — so you're not waiting for the money to come through before you can get back on the road. The recovery happens in the background, and you deal with one point of contact the whole way.
We're based in Brighton and help drivers across Melbourne's south-eastern suburbs. If the at-fault driver isn't insured or won't pay, get in touch and we'll explain how we can help.
An uninsured or uncooperative at-fault driver doesn't mean you wear the cost. YBV Group chases the at-fault driver directly for what you're owed, while also arranging your replacement vehicle and managing your repairs. Check your eligibility on our contact page or call 0481 797 861. This article is general information only and isn't legal or insurance advice. Eligibility conditions apply.
We'll arrange your replacement vehicle, manage your repairs and recover your costs from the at-fault driver. Serving Melbourne's south-eastern suburbs from Brighton. Eligibility conditions apply.